Privacy Policy

Privacy Policy
Lalla Zina Spa – Corniche, Abu Dhabi

Effective Date: [Insert Date]

At Lalla Zina Spa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our spa, use our services, or interact with us.

---

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Phone number
• Email address
• Appointment and booking details
• Payment information (processed securely via third-party providers)

b. Health Information
To provide safe and personalized treatments, we may collect limited health-related information such as allergies, skin conditions, or medical concerns relevant to spa services.

c. Automatically Collected Information

• Website usage data (if applicable)
• IP address
• Cookies and tracking technologies (for website optimization)

---

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide personalized spa treatments
• Communicate with you regarding bookings, promotions, or updates
• Improve our services and customer experience
• Comply with legal and regulatory requirements

---

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, booking systems)
• Legal authorities if required by law or to protect our rights

All third parties are obligated to keep your information confidential and secure.

---

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

---

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

---

6. Your Rights

Depending on applicable laws in the UAE, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

---

7. Cookies and Website Usage

If you use our website, cookies may be used to enhance your browsing experience. You can modify your browser settings to decline cookies if you prefer.

---

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of those external sites.

---

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

---

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Lalla Zina Spa
Corniche, Abu Dhabi, UAE
Phone: 02 667 7030
Email: lallazina.spa@gmail.com

---

Your privacy is important to us, and we are dedicated to ensuring your experience at Lalla Zina Spa is both relaxing and secure.